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Edua Dickerson

VP, ESG & Finance Strategy, ServiceNow

Edua Dickerson is the Vice President of ESG (Environmental, Social, and Governance) and Finance Strategy at ServiceNow. In her role, she is responsible for developing, activating, and overseeing the integrated ESG strategy and initiatives. She also creates and manages key activities to enable the Finance organization to operate effectively at scale. Entrusted with operationalizing ESG across ServiceNow, Edua leads the team as they incorporate ESG strategy across the internal enterprise, including governing policies, processes, and controls. Edua’s team also serves as customer zero for all relevant ESG related solutions while delivering thought leadership expertise and developing strategic partnerships with product development, go-to-market stakeholders, and partners.

Edua is an advisor for strategic learning, digital reskilling, and talent development initiatives at ServiceNow, leading the Finance career development strategy, including the post-university and post-MBA rotational programs. Edua joined ServiceNow as Chief of Staff to the Chief Financial Officer in July 2020. Prior to ServiceNow, Edua worked as Chief of Staff to the Corporate Controller & Chief Accounting Officer at Google, eventually moving on to Head of YouTube Trust and Safety. She served as the Black Employee Resource Group Global Chair and partnered with Google leadership to develop racial equity commitments in 2020. She also held leadership roles within Google’s Finance operations, PricewaterhouseCoopers, and Deloitte Consulting. Edua received her Bachelor’s Degree in Mathematics from the University of California at Los Angeles, her MBA from Duke University, and she holds a California CPA. Edua lives in Oakland, California.